Questionnaire

Dear Guest,

We sincerely hope you enjoyed your stay at Hotel and Congress Centre Belmont!
In order to improve things, if necessary, we kindly request you to answer the questions underneath.
We would also greatly appreciate it if you could find time to add a comment to your reply.
All this, of course, is fully free of obligations. Thanking you in advance we soon hope to see you again.

With regards,
Management Hotel Congres Centre Belmont

Please fill in your marks and comments!
1 = Poor   |   2 = Mediocre   |   3 = Fair/Adequate   |   4 = Good   |   5 = Excellent

1 How did your reservation go?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         2 How did you experience your reception by members of our front desk?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         3 How do you judge the furnishings of our centre?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         4 How do you judge the offered audio-visual aids?      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         5 Are the design and set-up of our meeting rooms satisfactory to you?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         6 What do think of the quality of our meals?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         7 What is your opinion about our hotel rooms?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         8 How do you rate the customer-friendliness of our staff members?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         9 What’s your opinion about the cleanliness of our congress centre?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         10 Are you acquainted with our outdoor facilities?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         11 What is your overall perception of HCC Belmont?*      1 Poor2 Mediocre3 Fair/Adequate4 Good5 Excellent   Comment*         12 May we welcome you in the future as a guest once more?*      YesNo   Comment*         13 Would you recommend HCC Belmont?*      YesNo   Comment*         14 May we phone you about this survey?*      YesNo   Comment*               We kindly request you to complete your address data below:   Guest name*         Organisation name*         Telephone number*           Please enter the six characters displayed in the image below. New word

 

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